Microsoft says Outlook and Teams fully back after day-long outage
Microsoft said on 14 Nov that Outlook, Teams and Copilot had been fully restored worldwide after a disruption lasting more than 24 hours. The outage began around 17:25 GMT on Thursday, 13 Nov, according to Ookla, and reports reached 7.4 million globally. Microsoft attributed the failure to server problems and said it found no malicious activity. Government agencies, trading firms, airlines and some health services reported disruption. Users in 74 countries and territories were affected, and the incident is the second major Microsoft service outage this year.
Key facts
- Ireland's Health Service Executive said its Healthmail system was affected, forcing GPs to issue paper prescriptions.
- Organisations hosting Microsoft services on their own servers rather than in the cloud were somewhat spared.
- The outage began around 18:00 GMT on Thursday in Ireland and the United Kingdom, according to RTÉ News.
- Microsoft said the disruption was not caused by cyber attacks or AI agents.
Summarised with AI from 5 sources · Updated 21:10Read our AI policy
Why it matters
The outage shows how many governments, businesses and health services depend on a single software provider for communications.
What changed
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First published from Hindustan Times, CNA, The National, TechCrunch and The Verge